Northern Door Solutions Ltd (“Company,” “we,” or “us”) is committed to protecting the privacy and personal information of our customers and users (“you” or “users”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website, products, or services, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information
We may collect personal information about you, including but not limited to:
- Contact information (e.g., name, email address, phone number)
- Billing and payment details
- Information provided through our website or customer support channels
- Information provided when you apply for a job with us (if applicable)
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website or use our services. This may include your IP address, browser type, device information, and browsing activities.
Use of Information
2.1 Providing and Improving Services
We may use your personal information to:
- Provide you with the products or services you requested
- Respond to your inquiries or requests
- Personalize your experience with our products or services
- Improve our website, products, and services
- Communicate with you about updates, promotions, or offers
- Process payments and maintain billing records
2.2 Legal Obligations and Protection
We may use and disclose your personal information as required or permitted by law, including for compliance with legal obligations, resolving disputes, or enforcing our rights.
Data Sharing
3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as hosting providers, payment processors, and customer support providers. These providers are contractually obligated to protect your information and only use it for the purposes outlined by us.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the relevant parties involved. We will notify you through a prominent notice on our website or by email if your personal information becomes subject to a different privacy policy.
3.3 Legal Compliance
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Your Rights
4.1 Access and Correction
You have the right to request access to the personal information we hold about you and to correct any inaccuracies. You may do so by contacting us using the contact details provided at the end of this Privacy Policy.
4.2 Marketing Communications
If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or by contacting us directly.
4.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings or other tools. However, please note that disabling cookies may limit certain functionalities of our website.
“We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.”
Children’s Privacy
Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16.